Responsible Gaming

Our Commitment to Safer Gambling

We take responsible gambling seriously. As a UKGC-licensed operator, we're legally required to provide tools that help players stay in control, and we go beyond minimum requirements because we believe responsible gambling is the foundation of a sustainable and ethical gaming business. Every tool described on this page is accessible from your account settings immediately — no phone call required, no waiting period before limits take effect.

The UK Gambling Commission regulates our operation and sets the standards we operate under. If you have a complaint about responsible gambling practices, you can contact the UKGC directly. We also submit to regular third-party audits of our safer gambling systems. Our customer support team receives ongoing training in identifying signs of problem gambling and escalating appropriately.

Deposit Limits

You can set daily, weekly, or monthly deposit limits from your account settings at any time. Once set, a limit takes effect immediately. If you want to increase a limit, a mandatory 24-hour cooling-off period applies before the higher limit activates — this is designed to prevent impulsive limit increases. Decreasing a limit takes effect immediately with no waiting period. We recommend all players set a deposit limit that reflects their entertainment budget — treat gambling as a leisure activity with a fixed spend, not a source of income.

Loss Limits and Session Limits

Beyond deposit limits, we offer loss limits (cap the amount you can lose in a given period) and session time limits (cap how long you can play in a single session). Reality checks are also available — these are on-screen prompts that appear at set intervals during play to remind you how long you've been playing and how much you've spent. All of these tools can be set from your account settings page. Support is available from GamCare if you need to talk through appropriate limit-setting with a trained advisor.

Self-Exclusion

If you feel you need a break from gambling, we offer self-exclusion periods of 1 week, 1 month, 3 months, 6 months, 1 year, or permanent exclusion. During a self-exclusion period, you cannot deposit, log in, or receive marketing communications from us. We also share exclusion data with other operators through the UKGC's multi-operator self-exclusion scheme. GAMSTOP is the national self-exclusion scheme that covers all UKGC-licensed operators simultaneously — we strongly recommend using GAMSTOP if you want to exclude yourself from all UK-licensed online gambling. GAMSTOP is free and can be accessed directly through their website.

Protecting Vulnerable Players

We use responsible gambling monitoring software to identify patterns of play that may indicate problem gambling — rapid escalation of stakes, chasing losses, unusual session lengths, and other behavioural indicators. When our systems flag these patterns, our responsible gambling team may reach out directly to check in. We don't do this to be intrusive — we do it because catching problem gambling early makes a meaningful difference in outcomes for players. Players can also receive a timeout feature (a shorter break of 24 hours to 6 weeks) without committing to a full self-exclusion. This is available instantly from your account settings. For information and support, visit BeGambleAware.

Under-18 Protection

Gambling at 247bet Casino is strictly for players aged 18 and over. We verify age at registration and use third-party age verification services to prevent underage access. If you share a computer or device with someone under 18, we recommend installing parental control software to block access to gambling sites. Services like Gamban, NetNanny, and CYBERsitter can block gambling websites across all browsers on a device. If you believe a minor has accessed gambling content, contact our support team immediately.